HOW TO GET SUPPORT
Need help with using our extension? There is no need in trying to resolve an issue by yourself. Don’t put off to entrust any troubleshooting task to Extait team. Submit a ticket, describe the details and get Magento support services for your store.

The support for any extension purchased from us is free within 180 days from the sale date. Note: the service does not include customizing of our extension to your specific needs; solving of coding conflicts related to a third-party extension or theme that is installed on your store, or any other customization.

As soon as we investigate the problem, you will get instant response with detailed information of its possible causes and ways to solve it. With using Magento support services provided by Extait, you get 30 days warranty period for the performed work.

Have found something you want to improve in your store?


Enhancements are great! Maybe you need the latest module version, bug fixes, innovative features implementation or any from Magento maintenance services? Tell us via SUPPORT@EXTAIT.COM about your ideas, and we’ll help you to meet the needs of your business.

We are open to all sorts of questions and available for responding usually from Monday to Friday. Our team offers a wide variety of Magento maintenance services including installation, updates, configurations, source code management, compatibility issues handling, custom Magento development and consultations.

Can’t wait? Check out our FAQ section, the answers might be already there!

Read more...

1. READ FAQ
Your business is unique. Your problem might be not. Here you’ll find most popular questions from our clients.
FAQ
2. USE OUR SUPPORT TRACKING
If you can't find the answer to our question, submit it by clicking ‘Submit a ticket’ button and filling all the fields. We'll respond in up to 1-2 business days.
Submit a ticket
3. SEND US AN E-MAIL
If you still have any questions, please, contact us via email.
OUR SUPPORT OFFICE
Our head office is located at the address given below. If you have any interesting partnership proposals, we'll be glad to meet you personally.

85 Broad Street, Floor 17, New York, NY 10004, United States

Unit 2, Loughborough Technology Centre, Epinal Way, Loughborough, LE11 3GE, United Kingdom

 
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